Learn how to use Amazon Alexa to make calls and ship messages

Do you know you should utilize Alexa to name and message others?

Amazon’s Alexa calling and messaging characteristic allows you to make and obtain calls, in addition to ship messages between Echo devices, the Amazon Alexa app for iOS and Android, and Fire tablets. It is a neat method to contact household and buddies. The most effective half? The characteristic is totally free to make use of, as it really works over Wi-Fi on most Echo units and into Alexa apps too.

Here is all the things it’s worthwhile to learn about it and the way it works.

Amazon Echo Present 8 (2nd Gen)

Amazon Alexa Calling And Messaging What Is It And How Do You Use It image 3

What’s Alexa calling and messaging?

The free characteristic was first launched on the original Amazon Echo Show, however Amazon has prolonged this performance to different Echo and Alexa units, so it developed what we now name “Alexa calling” or “Alexa calling and messaging”. It really works with suitable Echo units, the Alexa app, and it really works with Fire tablets.

Not solely are you able to place a name utilizing the characteristic, however you may also go away a voice message or ship a text-based message. The most effective bit in regards to the characteristic is that it is free to make use of as it really works over Wi-Fi (or cellular knowledge in your cellphone), so that you need not put money into a chat plan.

How does Alexa calling work?

You want an Amazon account and the Alexa app on a tool working Android 8.0 (or greater), iOS 14.0 (or greater), or on an Android Fireplace pill. Every part should be set-up utilizing the Alexa app, the place you may discover the Talk tab.

As soon as you’ve got set it up through the Alexa app, you can use the service throughout all of your Echo and Alexa units, so long as it is enabled on every particular person gadget – which it’s by default. You’ll be able to sync the Alexa app along with your contacts in your smartphone and this can permit Alexa to name cellphone numbers, which means you may name out of your Echo to a cell phone, for instance. Alternatively, you should utilize Alexa to name different Echo units that your contacts have. In case you do not sync your contacts, you may solely use it to contact different Echo or Alexa units that you just’re signed into – like an intercom system.



Amazon Echo Present 5 (2nd Gen)

Varieties of calls

You can also make the next kinds of calls:

  • Alexa-to-Alexa calling: Make and obtain calls between suitable Echo units (or the Amazon Alexa app, extra on that beneath). You’ll be able to attain anybody out of your cell phone’s contacts checklist who has a suitable Echo gadget and who has additionally signed up for Alexa Calling.
  • Cell or landline calling: You’ll be able to name most cellular or landline numbers within the UK, US, Canada, and Mexico from a suitable Echo gadget, use Alexa to achieve supported numbers saved to your cell phone’s contacts checklist, or, say the quantity you need to name.
  • Alexa app calling: With the Amazon Alexa app in your Android or iOS smartphone (not accessible on a pill), you can also make calls to cellular or landline numbers within the US, Canada, and Mexico. This provides you the power to make and obtain calls between anybody out of your cellphone’s contacts checklist who has the Alexa app or a suitable Echo gadget, and who has additionally signed up for Alexa Calling and Messaging.
  • Worldwide calls: You can also make and obtain worldwide calls between suitable Echo units and the Amazon Alexa app. Simply be certain that the contact you need to attain is in a location that additionally helps Alexa Calling, has signed up for Alexa Calling and Messaging, and is listed in your contacts checklist within the Amazon Alexa app.
  • Group calling: You’ll be able to setup teams for calling within the Alexa app with as much as seven folks, so you may then name these teams straight.

Notice: Alexa doesn’t help calls to emergency service numbers (“911”), premium-rate numbers (“1-900” numbers), three-digit numbers or abbreviated dial codes, worldwide numbers (exterior of the US, UK, Canada, and Mexico), and dial-by-letter numbers (“1-800-FLOWERS”).

amazon alexa calling and messaging what is it and how do you use it photo 8


Arrange Alexa calling

To get began with Alexa calling for the primary time, you want to enroll in it:

  1. Open the Amazon Alexa app (in your suitable iOS or Android cellphone).
  2. Open the Talk tab from the underside menu.
  3. Observe the on-screen directions to enter and confirm your cellphone info.

Alexa makes use of your cellphone’s deal with ebook to search out folks you understand who’ve the Amazon Alexa app with Alexa Calling enabled, to be able to name them that approach, too.

So as to add or edit contacts for Alexa Calling, replace your cellphone’s native deal with ebook after which open the Amazon Alexa app. Contacts out of your deal with ebook who additionally use Alexa Calling will auto-appear in your “Contacts” checklist within the app, with the identical names out of your deal with ebook.

You’ll be able to mechanically sync you cellphone’s deal with ebook, or you may manually add contacts, block contacts, add teams – or you may restrict entry to your favorite contacts, for those who’ve designated contacts as favourites in your deal with ebook.

Place and obtain calls utilizing an Echo

To begin a name from a suitable Echo gadget, simply ask Alexa to name the individual or group you need to attain by identify. You will have to say their identify precisely the way it seems in your Alexa app. Once you name somebody, it is going to ring their Alexa app and Echo gadget, however you may specify to position calls to a cellular quantity, for instance. Alexa is verify who you need to name earlier than placing that decision by means of.

You’ll be able to dial numbers straight as properly, by saying every digit (together with the realm code) of the quantity you need to name. Simply bear in mind Alexa uses voice profiles to find out who’s making a name. You probably have a voice profile and Alexa is ready to recognise your voice, your contacts checklist is mechanically used.

You’ll be able to name a contact by means of the Alexa app too. Simply choose the Talk icon on the house display, then faucet the Contact icon within the higher nook, and faucet on a contact. You’ll be able to then place your name.

All of your incoming calls or messages are additionally put by means of to your Alexa app and Echo units. Your Echo units will sound an alarm and announce who is looking, whereas your Alexa app will serve up a notification. Simply say “Reply” or reply out of your cellphone to just accept the decision. Alternatively, you may say “Ignore” or ignore it out of your cellphone. On units with screens, you may even have settle for or reject buttons on the display. Once you need to finish a name, you may say “Grasp up” or faucet the tip button in your cellphone.

Whereas a name is lively, the lights in your Echo gadget will glow inexperienced.

Listed here are some Alexa instructions you may say:

  • Make a name to a different Echo gadget: “Alexa, name [Corey]” or “Alexa, name my [Family]”
  • Make a name to a cellular or landline quantity saved to your contacts: “Alexa, name [John’s] cellular” or “Alexa, name [Chris] on his dwelling cellphone” or “Alexa, name [Brandon] at work” or “Alexa, name [Mom’s] workplace”.
  • Dial a cellular or landline quantity: “Alexa, name [number].”
  • Management name quantity: “Alexa, flip the quantity up / down.”
  • Grasp up / finish the decision: “Alexa, cling up” or “Alexa, finish name.”
  • Reply the decision: Simply say, “Reply.”
  • Ignore the decision: Simply say, “Ignore.”

The lights in your Echo will keep inexperienced at any time when a name is linked, however for those who’re already on a name and one other name is available in, the brand new name will likely be mechanically despatched to a different supported gadget in your family.


Amazon Echo Dot (fifth Gen)

Place a name utilizing the Alexa app

To name your contacts and supported cellular and landline cellphone numbers:

  1. Open the Amazon Alexa app in your cellphone.
  2. Choose Talk from the underside navigation bar.
  3. Choose the Name button on the prime.
  4. Choose the contact you need to attain after which choose their quantity or Alexa audio name or video call. In case you’re each utilizing a tool with a display (like Echo Present or Echo Spot), you may see the choice to start out a video name.
  5. To finish the decision, choose the Finish button on-screen.

What else are you able to do with Alexa calling?

Ship a voice message

Voice messages are form of like voicemails. To ship a voice message with the Alexa app, choose the Talk icon. You’ll be able to decide an current dialog or faucet the Message icon on the prime of the Talk display. Then faucet the blue microphone button on the backside of the display to ship a brand new voice message. It is going to be despatched to your good friend’s Alexa app and Echo gadget.

To ship a voice message with an Echo gadget, say “Alexa, ship [name of contact] a message”. To entry your voice messages, go to the Talk display of the Alexa app or say to your Echo, “Alexa, play my messages.”

Ship a textual content messages

To ship a textual content message with the Alexa app it is principally the identical process as above. Choose the Talk icon, then decide an current dialog or faucet the Messages icon on the prime. On the following display, as an alternative of talking your message, sort it. Your textual content will likely be pushed to your good friend’s Alexa app or Echo gadget, and they’re going to get a notification, too.

Allow Don’t disturb

If you wish to block Alexa from alerting you about calls and messages, activate Do Not Disturb. Say, “Alexa, do not disturb me.” You can even schedule Do Not Disturb within the Alexa app (Settings > All units > Choose your gadget > Do Not Disturb > Scheduled).

Drop In on a contact

Drop In is a characteristic that can be utilized with Echo Present or Echo Spot. Amazon says that, typically you may most likely choose to make use of video calling, however Drop In can also be accessible so you may simply verify in with an aged relative or verify a digicam within the nursery. You will not must name another person, however can merely entry the digicam on one other Echo Present gadget.

You’ll be able to decide and select which Echo units Drop In is offered on, and you’ll select which contacts can have the privileges to Drop In on it. If you need, you may decide to not permit anybody to, or limit it to your family, for instance. We have a full guide for how to set up and use Drop In.

Make an announcement

With Alexa Announcements, you may ask Alexa to make bulletins on all suitable Echo units in your family. Consider it as a one-way intercom. Folks close by an Echo in your family will hear a brief chime to point there may be an incoming announcement, after which the announcement will play within the voice of whoever is making the announcement. Cool, proper?

To create an Alexa Announcement, merely say “Alexa, announce”, after which say your announcement aloud. You can even say “Alexa, broadcast”, and once more, tack in your voice message on the finish. So, as an example, you may say, “Alexa, broadcast ‘the film is beginning.'” Everybody in your house inside earshot of an Echo gadget will hear a chime adopted by you saying, “the film is beginning.”

For some phrases Alexa will add sound results if it recognises specific set off phrases, like “Alexa, announce, dinner is prepared”.

From the Alexa app in your cellphone, you may also go to Talk from the underside navigation bar, after which choose the Bulletins button on the prime to provoke a broadcast. You may be given the choice to sort or communicate your announcement aloud, and it will immediately play in your units.

Amazon Alexa Calling And Messaging What Is It And How Do You Use It image 2


Does Amazon nonetheless promote Echo Join?

Nope. Amazon quietly discounted its Echo Connect accessory. You may use it with a supported Echo gadget to make and obtain cellphone calls by means of your property cellphone service. Amazon did not cost you to position or obtain a name with Echo Join, although you continue to wanted to purchase a house cellphone landline or VoIP bundle out of your native telecom supplier. In case you personal this outdated accent, Amazon has a FAQ page that particulars the way it works.

Wish to know extra?

Amazon has a
page here
that particulars how all its communication options work. You can even try a few of Pocket-lint’s different helpful Alexa guides:

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